Terms of Sale | Garnet PR

Online Shop

Terms of Sale

Our core ethos for Garnet PR Ltd is to show you a way of doing business that empowers you and those around you. We practice what we preach and part of that involves setting out clearly from the outset the way in which we will deliver our services to you. If you are planning to purchase any product form our online shop, then you must read these terms and conditions in full.

Below are general sales terms for instant access purchases (e-downloads) and other training sessions unless otherwise specified.

All training slides and intellectual property within templates, courses or workshops may not be copied or replicated in any way.

Under no circumstances may templates or training content be duplicated, copied, reproduced or replicated by any other party.

These Terms of Purchase set out how you (the User) can make purchases from our Site. Please read them carefully. We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your purchase.

Our Terms of Purchase are governed by UK legislation. It is important that you are aware that:

You are purchasing a template document this does not create a coach/client relationship and the templates or training content is not to be construed as advice. All materials are information only.

On purchase you will be provided with instant access to the template or the training material. At the point of purchase, you are confirming your express consent to receive the access to the content immediately. In agreeing to be granted access at the point of purchase you will lose your right to cancel and your right to a refund.
We make no guarantees that any templates, training material or bonuses and any other documents will be suitable.
The Terms of Use for our Site and our Privacy Statement can be found on separate pages on our website https://www.garnetpr.com/privacy-policy
You are responsible for any tech platform subscription costs. Some examples given in training and templates may use features from paid plans.

It is always our aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase we will be happy to assist. Please email rhiannon@garnetpr.com with any queries. Please make us aware as soon as possible if you are in any way dissatisfied with your purchase and we will do our best to remedy the situation.

You can find the details and contents relating to each specific product on the sales page at the point of purchase.

When you buy a template or a training material you obtain instant access to digital copies of the documents and/or training videos. You will receive the templates as a course on our Learning Management Platform, by PDF documents, or as Google Drive documents. You can download and save the documents to your device. As you receive these files or login details instantly you will not be entitled to receive a refund so do check that you are purchasing the correct product or service to meet your needs.

If you are purchasing an in person event, we are unable to provide any amendments or refunds within 14 days of the event due to catering and logistics. Please check the date carefully before booking. Outside of the 14 day window we can provide a refund minus administrative and expenses.

Should you contact us via social media or email before you make a purchase we will do our best to support you with the template or course which may best suit your needs. We make no guarantee that the template or course we recommend is suitable for you or your business and we are unable to provide you with advice.

Please be advised that we reserve all rights to our intellectual property for both our customised and non-customised products and services. This means that whilst you are free to use the download digitally or print out a copy for personal use you are not permitted to copy, distribute, adapt, edit or share any of our products with third parties.

Should you have any problems with downloading your files or be unable to login to your dashboard please email us at rhiannon@garnetpr.com

Should you consider that you have grounds to obtain a refund which are not set out above you should email rhiannon@garnetpr.com to set out your refund request.

All refunds are provided in accordance with your statutory rights.

Using our Templates, Courses and Training Content

Our content is designed to provide PR and coaching information only. They are not to be construed as advice. At all times the information within our courses and downloads should be considered generic only and should you need personalised advice or support you should speak with us regarding 1:1 support.

No guarantees are made in reference to possible revenue from upskilling with Garnet PR Ltd and results may vary. The training given is generic and non-contractual. At no point do we become liable for your future earnings and do not accept any responsibility for your business decisions following the purchase of any template, download, training or course.

Law and Jurisdiction

These terms and any claim or dispute arising in relation to any purchase will be governed by English law. You and we agree that the courts of England shall have exclusive jurisdiction to settle any such claim or dispute.